Purchase Rewards is a free member program which rewards you for using your Platinum Rewards Visa Card or QuickDrawPlus MasterCard debit card. With the Platinum Rewards card you earn 1 point for everyone $1 spent; on the QuickDraw Plus card, you earn 1 point for every $3 spent when you make a signature-based purchase (does not apply to PIN-based transactions). As a Cardholder, there is no limit to the rewards you can earn and points never expire. So, the more you use your LAPFCU cards, the more offers you can receive and the more rewards you can earn!
How It Works
It’s easy to earn your rewards—based on what you buy with your card, you earn different discount offers and special offers from participating vendors and retailers. To accept your offers, all you have to do is log into PATROL, look for the Purchase Rewards widget and click on “All Offers & Options.” You’ll be guided on how to accept and redeem your reward offerings. It typically takes a month for credits to show up on your balances.
Best of all, it’s FREE to participate in Purchase Rewards!
Purchase Rewards FAQs
How do I redeem offers?
Each offer is based on how you currently shop, so the offers that you receive are relevant. To redeem the offer, simply click on it to see the details; this automatically loads the offer to your debit card. Then shop at the specified retailer and pay using your debit card to earn the reward. Each offer has different details regarding when and where to shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. Please read the details to determine how to redeem each offer and start earning rewards.
Do I need to use a coupon or code to earn rewards?
Typically, you do not need a coupon or code to redeem an offer. Each offer has different specifications regarding when and where you shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. Please read offer details to determine how to redeem each offer.
How long do I have to take advantage of an offer?
Each offer has an offer period that was set by the merchant. You must redeem offers before the expiration date. The expiration date can be found in the offer details section by clicking on the offer.
When do I receive the rewards for the offers I redeem?
Your rewards will typically be deposited to your account the month after you redeem the offer. Since we do not share your personal information with retailers, we cannot credit your account immediately at the time of purchase. For example, any rewards you redeem in the month of September typically will be credited to your account at the end of October. If you would like to see the offers you have redeemed or the total value of the offers you have redeemed, please visit the rewards summary page.
If I have more than one account will I see the same offers on both accounts?
Offers are matched on an account level, based on the purchases made with your QuickDrawPlus debit card for that account. If you make different purchases with different accounts, you will see different offers in those accounts. You must use the QuickDrawPlus debit card connected to that account to redeem the offers for that account.
Can I use any of my financial institution’s cards to earn rewards?
You have to use your QuickDraw Plus debit card that is associated with the account that received the offer to earn rewards.
Why don’t I have any offers?
Offers are based on how you currently shop to ensure the offers you receive are relevant. If you seldom use your debit card, you may not receive any offers until you begin using your card more. The more you use QuickDrawPlus MasterCard debit card, the more chances you will have to receive relevant offers. You may not be receiving any offers because you accidentally opted out of the program. If you cannot access the rewards summary page or don’t see the “rewards” section in the upper right part of the new home page, you are not enrolled in the rewards program. Please call Support at 877-MY-LAPFCU (877-695-2732) to be opted back in.
What if I do not want to receive offers?
You can opt out by clicking on the “Stop receiving all offers” link on the rewards summary page. This link can be found in the upper right part of the rewards summary page. If you opt out of the rewards program at this time but change your mind later, please contact Member Services and we will resume providing offers to you.
Is my personal information shared with retailers?
No. Your personal information is not shared with retailers.
Who administers this program?
This program is administered through a third party. All personally identifiable information is secure and is not shared with the third party. Our third party partner will make best efforts to collect all of the rewards due to you and assumes all liability for the collections. LAPFCU is not liable for rewards, but will work with our third-party partner to ensure a great customer experience.
Is this program free?
Yes, this program is free! There is no cost associated with this program, making it easy for Cardholders to earn rewards. This rewards program is just another benefit of using your financial institution’s debit card.
Who do I call if I have a question?
Please contact Support at 877-MY-LAPFCU (877-695-2732) if you have any questions.
I already receive LAPFCU Total Rewards points. How do the new Purchase Rewards points differ?
LAPFCU Total Rewards is a program where members may earn points that can be redeemed for merchandise and cash rebates. It is administered by the Scorecard program and only applies when a member conducts a signature-based transaction using a QuickDrawPlus MasterCard debit card. The Purchase Rewards program is tied to PATROL Online Banking. Here, members are presented with opportunities to save on purchases when you use a PIN or signature-based transaction with your debit card.
To qualify for the Purchase Rewards points, must it be either a signature or PIN-based transaction?
Both will satisfy the qualification to earn points.