Los Angeles Police Federal Credit Union (LAPFCU) has an exceptional career opportunity for a talented professional. Founded in 1936, LAPFCU has 39,177 members, $869 million in assets and has been honored ten times as being among the “Best Places to Work.” We offer an exceptional compensation and benefits package, as well as a rewarding work environment.
Job Title: Mortgage Loan Servicer
Wage Classification: Non-Exempt
Location: 16150 Sherman Way, Van Nuys, CA 91406
Department: Mortgage Loan Servicing
Hourly Rate: $22.00 – $27.50 depending on experience & qualifications
Job Code: Mortgage
Posting Date: 5/25/2016
The primary purpose of this position is to assist Los Angeles Police Federal Credit Union live out its mission, “to enhance the quality of life for the Los Angeles Police Department family by serving as a trusted partner providing rewarding financial solutions through exceptional service.” To achieve this purpose this position must provide outstanding service to both internal and external members. A key part of this outstanding service is to identify the financial needs of each member and recommend an appropriate credit union solution. Responsible for delivering on the Credit Union’s Service Promises and maintaining the Credit Union’s Quality Service Standard.
Additionally, under general supervision, but in accordance with established policies and procedures. Services and maintains the first and second real estate portfolios of record for LAPFCU and investors. Responsible for maintaining and servicing LAPFCU and investor portfolios to be in compliance with all state and federal regulations and under the guidelines set by the Credit Union’s quality service standard program.
Demonstrates and maintains an up-to-date knowledge of and ensures on-going compliance with applicable regulatory requirements, such as BSA, OFAC, CIP, and internal policies and procedures.
Be an active/supportive participant in all service training. Utilize tools as they are made available.
- Education: High school diploma, GED or equivalent required.
- Training and Experience: Minimum of two year experience in mortgage loan servicing and/or related field. Basic understanding of accounting transactions, GL balancing.
- Required License and/or Documentation: Valid California driver’s license, proof of current insurance coverage, valid Notary Public license proof of Notary bond coverage, and valid registration through the Nationwide Mortgage Licensing System and Registry as enacted and required by the Secure and Fair Enforcement (SAFE) for Mortgage Licensing Act.
Nothing in this job advertisement restricts the right of LAPFCU to assign or reassign duties and responsibilities to this position at any time.
Please apply to:
Los Angeles Police Federal Credit Union
Human Resources Department
Job Code: Mortgage
16150 Sherman Way
Van Nuys, CA 91406
Resumes with salary history and requirements will be given preference.
Learn more about Los Angeles Police Federal Credit Union.
No phone calls, please. LAPFCU is an Equal Opportunity Employer.